It can be hard being a water utility when nobody needs you. Or worse yet, when you have to push people away. But the news seems rife with such stories of unrequited demand for service from water utilities that invested so much in the relationship, the infrastructure, now only to be left kind of empt … Read more

Economic development and large commercial customers contribute greatly to the financial success and stability of utility operations, but an over-dependence on these customers can put a utility’s revenue at risk. The table below compares non-residential water customer summary statistics from the Town … Read more